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Avaya Technical Support & Avaya IP Office Training Services Onsite

We offer Avaya Training & Consulting Services Onsite

Change is inevitable. And any changes to your business will directly impact on your communications system requirements. Be it new organisation structures, changes in personnel or company procedures it is important that your communication solution changes with you... Have you ever tried to learn a phone systems from a manual? It's ridiculously hard and time consuming.

Your staff shouldn't have to teach themselves, they should be taught. Are you getting the full benefits of: speed numbers, call pick up, conferencing, call transfer, call screening, and direct to voice mail?

If the answer is no, it's time to add training for your end users and administrators. Then watch your customer service improve and thrive!

1. Avaya Handset, Avaya Soft Console and Avaya Phone Manager
2. Avaya Call Handling
3. Call back a missed call
4. Transferring a call

5. Transferring to Voicemail
6. Parking a call
7. Holding a call
8. Personal Greetings
9. Speed Dials

All Avaya Training can be tailored to your needs

We know that your Avaya phone system is important to your business and that you want to get the most out your investment.
With Avaya training you can finally have a trouble free and easily maintained phone system.

To help maximise the efficiency of your telephony solution, Sholl Communications provides top-quality Avaya training, Avaya programming and Avaya configuration services for Avaya phone and voice mail systems.

With over 20 years of experience in the multi-tiered telephony industry and an extensive training background, Sholl Communications has the technical expertise and interpersonal skills to meet all of your needs.