First impressions count. So it is imperative that your organisation's incoming calls are managed as
professionally and efficiently as possible by your front line staff. That's why Samsung has developed
PC based operator solutions that make handling high volume call traffic as smooth and simple as possible.
Samsung OfficeServ Operator solutions are fully integrated with your existing voice and data infrastructure
to maximise the responsiveness of customer's first point of contact with your organisation.
With the simplicity of 'drag and drop' operation, or using the optional console keyboard, incoming and internal
calls can be more effectively managed to their final destination using a variety of features including:
Providing the advanced functionality of the OfficeServ through the user's PC, OfficeServ Operator solutions are
essential for people who manage high volumes of calls, and an invaluable application for any busy office.
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